Refund, cancellation, upgrade, downgrade, and renewal terms follow the signed customer agreement and applicable law. Contact the billing owner named in your agreement for help.
Guided implementation, custom configuration, and white-label work may use separate proposal, deposit, milestone, and support terms.
Card checkout and billing-portal options appear only when they are available for the workspace.
Key points
- Signed agreement applies
- Contact billing for assistance
- Plan changes require authorization